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Home >  Dixons
 

Retailer: Dixons

Dixons is one of the Britain's best-known and trusted names in electrical retailing. They have just celebrated their 70th Birthday! More Dixons Information

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User Reviews


  Neil, 01/12/2008
Absolutely appalling service. Keep missing multiple delivery dates, drivers keep lying to me saying that "they were held at gunpoint and robbed". I've heard this excuse 3 times from DSG Group companies - Must think people are thick and that the internet doesn't exist

  Dawn, 01/10/2008
A fantastic shopping experience with Dixons. I cannot fault their service it is absolutly excellent.
I received a phonecall the night before to say when it would be arriving. It was a delivered in the time slot allocated to me by a very cheerful man. The dishwasher is perfect and it was a fantastic price. I would definatly use Dixons again and I would highly recomend them to my family and friends.
Well done I couldnt have asked for more. Absolutly fantastic.

  Tracey Wright, 24/09/2008
I have tried several times to order this washer however have had no success - the delivery date scheme requests 3 dates be input however it will only allow one date. If you are interested in a sale please contact me.

  Wendy, 23/09/2008
Customer service is disgusting!! ordered a fridge freezer 24th August, expected a delivery on Sunday afternoon. Delivery never turned up. After numerous calls to Dixons, having to be put forward to one staff to another. No one had a clue whats going on with my order!! Transferred my call to Currys, PC World and back to Dixons. After finding out they cancelled the order, which never instructed by me. Manage to re-book delivery a month after on the 22nd sep, guess what??? THEY HAVE COMPLETELY THE WRONG ADDRESS!!! Even though we asked them to check our details every time I called up. ABSOLUTELY WOULD NOT RECOMMEND BUYING FROM THEM!!!

  Sarah France, 23/09/2008
I oredered a tumble dryer and i had great service, delivered at the time they said, with a smile! I was phoned the day before to let me know the time of delivery but yes from some one at currys! I now know that dixons are part of currys? This has not effected my rating cause i had a very good service, well recommened!

  Hedley, 19/09/2008
Good service was what I got from Dixons. The right price and my hob was delivered on time with the aid of good communication throughout which shows Dixons are good at logistics. I have knocked a tick off for the fact that when I called a number that I found on the Dixons site the telephone was answered by a lady that works for Currys????

  Andy, 03/09/2008
Just bought a Belling gas under-oven from Dixons. It was one of the best on-line experiences we have had on a large item. Delivered very quickly on the day we had selected ourselves. We had a phone call the previous afternoon to tell us it would be an AM slot the next day, and a phone call on the morning of delivery to tell us pretty much exactly when it would reach us. Also it was the best price by a mile anywhere on the internet. FANTASTIC IN EVERY WAY.

  G R Peet, 20/08/2008
Sirs, How you ever do business is beyond me today I have spent 3 hours trying to buy a washing machine have even spoken to people on your0844 Nos. All in vain tomorrow I will go to the locol store where I hope to get more sense than you offer. G.R. Peet

  Martin C, 31/07/2008
My experience of Dixons in 3 words, Great, Great, Great.

  Shirley, 11/06/2008
Yet another problem free transaction with Dixons. Great Service/Prices.

  Barbera Denton, 08/04/2008
I recently ordered a dishwasher from Dixons through yourselves and was asked to give a reveiw on Dixons service. They were very polite and quite efficient but I was a little put off by the fact I couldn't have deilvery free on the second item I ordered due to it being out of stock and I couldn't pre-order to guarantee the item. Other than that I thought they were good.

  susan stevens, 07/04/2008
I alway buy with Dixons because I trust the name, my new washer has arrived on time and unmarked, as always they are top notch. I would recommend Dixons to anyone.

  Mark Anderson, 02/04/2008
Normally when a website is the cheapest I suspect poor service. Not with Dixons, everything went smoothly from start to finish and for the price of a cup of tea the delivery guy explained exactly how to use my new wt960. I wish some of the other websites I shop with could learn from Dixons.

  bryan clayton, 31/03/2008
had to cancel order after a terrible service.failure to sort payment on time so had to make calls to bank on their behalf.after a week no delivery date and told yet another week to wait,so cancelled order.

  mark Green, 17/03/2008
Nice Dixons site, great discount codes.

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