Discount Codes Bookmark Us Home  

We have found deals for

1,277,868

People

Search

Help Line: 020 7001 7605
  
White Box Deals - The White Goods Comparison Website
   
Prices Checked : 02 December 2008   
 
 

Appliance FinderAppliance Finder
 

Deal Alerts Deal Alerts
Get news about the latest deals, sales, discount codes and special offers straight to your inbox.
Enter your email address:
Your email address remains confidential. We never give your information to third parties.
 
 
 
Click for today's exclusive kitchen appliance discount codes

Contact White Box Deals the kitchen appliance price comparison
 
Home >  Boots
 

Retailer: Boots

Boots Kitchen Appliances are one of the biggest names in online white goods sales. Earn Boots Points with every order. More Boots Kitchen Appliances Information

Help us rate this Retailer:

 

User Reviews


  Liz Wills, 17/11/2008
Ordered cooker on the Sunday,confirmed delivery the Wednesday,delivered on the Thursday on time,delivery crew curtious & professional.No problems would highly recommend - well done Boots Kitchen Appliances!!

  peter norwell, 10/11/2008
let down by another supplier.Rang boots customer care bent over backwards to help paid a small extra fee for next day delivery arrived time stated machine good working order cant praise highly enough.Thank you Boots.

  Iain, 14/10/2008
Ordered a Washer dryer on a Monday for delivery on a Wednesday removed old washer on the Tuesday evening, then a phone call at 1930hrs saying unable to deliver on the agreed date no stock and not sure when in. Following day advised would be on the Friday not too bad i thought, but when delivered front door of machine smashed. Next delivery would be 14 to 16 days so cancelled order now the following wednesday and still awaiting my refund so i can order elsewhere.

Boots 's Response, Boots Kitchen Appliances, 21/11/2008
Hi Iain

Firstly I would like to thank you for your comments. I can assure you this is not our normal level of service and I am very sorry to hear that we have let you down.

On receiving your original appliance into our warehouse, it has not met our quality checks therefore unable to deliver.

I am very sorry to hear that the replacement appliance was again damaged, I can assure you this is very unusual.

We will be looking into this issue as a matter of urgency.

Sorry again.

Boots Kitchen Appliances

  Neil Chan, 11/10/2008
Good price and service received from Boots Kitchen Appliances. Can recommend.

  Mike, 01/10/2008
Easy to use site and good follow up from Boots staff. I will be using again.

  Dave, 05/09/2008
Needed fridge freezer quickly as old one had broken down. Was verbally promised date when order placed. Subsequently received auto phone confirmation of delivery date. Phoned on morning of delivery and confirmed 4 hour slot. Item did not arrive. Phoned Boots to be told that it had not been put on for delivery and next available delivery would be next week. No adequate explanation for error given. Taken day off work and unable to leave house, for nothing. If zero stars available would have given that. Extremely unhappy and dissatisfied.

Boots 's Response, Boots Kitchen Appliances, 21/11/2008
Hi Dave

Thank you for your comments.

I am very sorry to hear that there was a problem with the delivery of your fridge freezer. I can assure you this is not our normal level of service.

We are taking your comments very seriously to ensure this does not happen again.

Many Thanks

Boot's Kitchen Appliances

  H C Clarke, 16/07/2008
The Washing Machine I ordered was at very good price. I did a lot of research before I made a purchase and with the double Boot Advantage points I feel the offer was hard to beat.
The fast delivery option was a great bonus also so I will use Boots Kitchen Appliances again if I need anything else for my home.

  Chris, 09/07/2008
Fridge freezer delivered on time and in good order. Highly satisfied.

  Mal James, 06/06/2008
I have just emailed Boots Kitchen Appliances to say thank you but thought I would post here as most people only take the time to leave a comment if they have something bad to say.

  Dan, 25/04/2008
The worst customer service I have ever experienced. I was given a 10-2 slot and they arrived at 3pm. Then the fridge I ordered was badly damaged so had to be taken back. They had already cleared away my old fridge and did not return it. The earliest new delivery they could offer was a week away. I was offered nothing in the way of compensation or a good will gesture- they just said they could not do anything about it, despite taking my money and leaving me without a fridge for a week.

Boots 's Response, Boots Kitchen Appliances, 21/11/2008
Hi Dan

Thank you for your comments about the delivery service.

Firstly I would like to apologise for the delayed delivery. Our time slots are estimated times of arrival.

As we order directly from the manufacturer we have been unable to obtain a replacement any sooner.

I can assure you that we have been working very closely with the manufacturers to ensure we can deliver as quickly as possible.

I hope you will give us the opportunity to serve you again.

Thanks

Boots Kitchen Appliances

  gary white, 29/03/2008
very poor service.promised delivery of an item that was not in stock

Boots 's Response, Boots, 21/11/2008
Hi Gary

Thank you for your feedback.

I am very sorry that the appliance you have chosen was unavailable at the point of order.

We rely on the manufacturers lead times and production scales. I can assure you this is not a very common situation.

Thanks

Boots

  Dean Simons, 22/03/2008
The boots kitchen appliances site was easy to navigate which is important to me as I do not like complicated check out systems. Boots also gave me a case of Virgin wine which is a great bonus.

  augusta russ, 19/03/2008
I got delivery of my appliance within 2 days of ordering, I did not even know this was possible when buying kitchen appliances online, also got some Boots points, I will be recommending Boots Kitchen Appliances to every one I know.

  Jonny, 16/03/2008
Boots Kitchen Appliances offered good service. I received my new refrigerator quickly and the delivery men connected it and took away my old one. The delivery arrived a day later than expected but Boots Kitchen Appliances refunded the delivery cost for me and were very helpful in fixing the issue.

 
 
© White Box Deals All Right Reserved.
Terms & Conditions | Privacy Policy | Contact Us | How It Works | Sitemap