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Home >  John Lewis
 

Retailer: John Lewis

Founded with a single shop in 1864 the John Lewis Partnership is part of Waitrose and Greenbee group of stores. More John Lewis Information

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User Reviews


  David Fairfax, 06/03/2010
Great service. John Lewis had the best price from the Whiteboxdeals list and an extra years warranty so I was happy at that but then when the fridge freezer did not fit through my door the delivery guys waited for 45 minutes while I got my brother in law to take the frame out. Great service.

  Dora, 14/05/2009
Fantastic company to deal with. Quick delivery, excellent item at a super price. Delivery men friendly and obliging. Had a quick question for customer services, the lady who answered the phone was very helpful. I would definitely buy from John Lewis again.

  Richard Bond, 15/01/2009
Ordered Neff cooker hood in time for Xmas according to JL website. JL then informed me it could not be delivered until after Xmas 2 wks later - delivered 5.01.09 but did not work. JL did not respond to email for over a week, then ignored its contents. 15.01.09 and still waiting for collection of faulty item, no news of a replacement either. Avoid JL unless you want to be disappointed.

  John Palmer, 23/12/2008
Oven broke down beyond viable repair, ordered from John Lewis site on Saturday and expected up to a 7 day wait. Arrived today in time for Christmas. My Electrician is on his way over and we will be ready for Christmas day. Impressed!!

  Elisabeth, 23/10/2008
John Lewis perform as well online as they do with their walk in stores, I have never had a problem and can recommend. Sublime!!!!

  Dionne, 30/09/2008
great service, no probs :)

  Martin J Chudson, 12/09/2008
GREAT!!!!!! Some dirty water leaked from my old dishwasher as it was being removed from my apartment by John Lewis delivery employee. John Lewis apologised, told me to get it cleaned and send the invoice and have now sent a check for the full amount to the company that is contracted to clean my apartments.

  Danny Liddle, 15/05/2008
John Lewis! absolutely fantastic off-line and on-line store! The service is always impeccable and I have used them for 6 years without a hitch.

  Sammy Kiyosaki, 01/05/2008
Two John Lewis men arrived ontime (in John Lewis Van) put paper down to protect my carpet and installed my new dishwasher, I was so impressed I offered the men a tip which they refused stating that they were just doing their job. I am therefore taking the time to say thank you here.

  David Crook, 08/04/2008
1st class all the way. John Lewis delivery man even wiped fingermarks off my washer before he was happy to leave.

  Barbara Sutton, 16/03/2008
John Lewis have been very nice to me and I can recommend them to anyone who cares about customer service. I purchased a Bosch fridge freezer from the John Lewis website 3 weeks ago, the website description said it had a "full wine rack" in the door, this was not true and I did not find this out until the fridge freezer was delivered because there were no images of the inside of the appliance on the site. I called John Lewis and a lady there agreed with me and today they sent me a new appliance. Great service!

  jake woodward, 16/03/2008
As usual I am really pleased by the John Lewis' service. John Lewis website looks great and is easy to use, they may not be the cheapest but they have good customer service.

 
 
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