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Home > PIXmania

Retailer: PIXmania

PIXmania is the largest European online electronics goods store and part of the DSG International group which owns Dixons and Currys. More PIXmania Information

Help us rate this Retailer:

User Reviews

A Thwaite, 06/03/2010
France based company.My item did not arrive. AWas aked to post a sworn statement to France before they would investigate. 2 months later my Credit Card company is trying to get a refund.
AVOID, AVOID, AVOID

p walton, 19/10/2009
Useless, rude and unhelpful. Avoid this company.

jim durnie, 24/09/2009
worst company ever stay well clear. clowns.
ordered stock fridge freezer. after 5 days told not in stock.
emailed 5 times for refund which took 2 weeks.
still listed as in stock on their website.
stay well away. you have been warned.

Robin Berridge, 01/09/2009
If these own currys how come currys charged me £5 more the rob dogs

Andrew Alexander, 07/07/2009
Ordered and paid for fridge freezer which was in stock. Next day email to say no stock but would send one when they came back into stock. that kind of service is no use to me, I would not deal with this company or their parent company again.

Chris King, 24/04/2009
Worst company I have ever dealt with.
Ordered a washing machine and tumble dryer 15 April with up to 5 days delivery. No delivery and then find out its out of stock.
After 5 phone calls and emails items are in but no delivery booked. Now 24 April still no delivery booked and then I recieve an email items out of stock. Appalling service with no contact or update from Pixmania. Never again.

PIXmania's Response, Pixmania, 27/04/2009
Thank you for your review.

We apologise for the inconvenience.

Pixmania has a team dedicated to ensuring all the information including stock levels is correct on our website.

Pixmania delivers to all of Europe and it sometimes happens that more than 1000 of the same item can be sold with in seconds.

If an error is on our website regarding stock levels, we will ensure it is corrected as quickly as possible.
Please rest assured that if the price rises on our website before your item is dispatched we will of course refund you the difference.

Of course we will refund your money if you wish to cancel your order.

Please do not hesitate to contact our Customer Care on 0844 369 0372 or by email at
mediator_uk@pixmania.com

Best regards,

Pixmania Team

DANIEL RICHARDSON, 27/03/2009
ordered a tumble dry from theses clowns after phoning them to see if it was in stock and they said yes so like a idiot i ordered useing my paypal account.
checked back on there website only to find my item had gone up in price so i thought that was lucky of me getting it at a cheaper price. the next day got an email saying out of stock dont know when it will be back in stock.
but when i checked on there site they still have stock but at the dearer price.
STAY WELL CLEAR OF THIS COMPANY THEY ARE RUBBISH GO SOME WHERE ELSE AND GET YOUR ITEM,,, BEWARE,,,,,,,,,,,,,,,,

guy, 18/03/2009
Good price, and delivery within the time stated.
But unable to get payment to go through on American Express, card even after calls to Pixmania and American Express who said they had approved the purchase (Had to put it on Visa card in the end).
Delivery arrived an hour after the scheduled tome slot of 4 hours, and no notification received to say they where running late.
Would not take away old machine.

J.Sara Asomugha, 03/03/2009
Absolutely terrible!!! Never again! the worst service ever! Wait 3weeks for delivery!

Danielle Ferguson , 21/02/2009
Great company. Took just 3 days for my Bosch washer to arrive. Nice guys who delivered it told me that Pixmania is part of Currys so you get the service but at even lower price. I always go with cheapest deal when I purchase online as sometimes you find a great little company like Pixmania.

Tom Heywood, 15/02/2009
Absolutely flawless service received.

Robin Hillier, 11/02/2009
First class service.Ordered on Monday and delivered on Wednesday morning (well within the quoted 5 day time frame). The delivery guys even took away the old machine and the packing that the new one came in.Good comms from the company to let me know that machine was on its way and when.If only all internet purchases were this easy..........

Keith Meyers, 20/01/2009
On this showing would throughly recommend to anyone, ordered on Sunday, delivered and fitted and old appliance removed by 2 very helpful guys by Tuesday morning and saved over £100 on local store prices.Many thanks

Sigg, 18/01/2009
No issues to report, good service this time around so I feel I can recommend to White Box Deal community.

Andrew, 17/12/2008
Excellent experience - cheapest price and next day delivery (even though standard delivery advertised as 5 working days). Thoroughly happy with our overall transaction.

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