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Home >  PIXmania
 

Retailer: PIXmania

PIXmania is the largest European online electronics goods store and part of the DSG International group which owns Dixons and Currys. More PIXmania Information

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User Reviews


  john wilson, 15/10/2008
excellent prompt delivery within 2 days

PIXmania's Response, Melanie, 17/10/2008
Thanks for your kind comment!

  Neil Hooper, 11/10/2008
Sorry but do these guys actually stock any of the appliances they post prices for? I have searched for 6 differant free standing cookers. Every time these cowboys post a class leading discount price only to tell me the item is discontinued or out of stock. Probably a good result really. Check out the grief these comedians have imposed on on the poor suckers who did part with their hard earned on the promise of some discounted white goods (see other reviews). Just trying to think of someone I hate enough to to reccomend this outfit to.

  Jason Hacket, 11/10/2008
Prompt delivery, no problems to mention.

  i coates, 10/10/2008
absolutely useless !!! would not even bother to try to use Pixmania again. After taking your money, they them ask you to send all sorts of info to confirm your identity. Havent they heard of identity theft ?? Even when you have sent them the info, its impossible to get a straight answer out of them as to whether the order is in place or not. After trying for a week, i gave up, cancelled the order and bought elsewhere

  AA, 28/09/2008
I would avoid Dixons, Curry's and PC World like the plague. So when I found out PIXmania was part of the same group - I was naturally concerned. Dixon's, Curry's and PCWorld in my opinion have an appalling after sales service.

I have purchased two digital camera's from PIXmania (Sony & Casio) and both were fine. I purchased a Brother laser printer from the ebay site of PIXmania where they offload returned items. The only problem with this has been that the software is in Dutch (or double dutch to me) so makes things a bit awkward if you need to change the settings eg from single sided to duplex (or should that be Ingen to duplex).

If you try to leave an unfavourable review about an item on their site, PIXmania simply ignore it and only seem to post favourable reviews.

If everything goes well, then you are OK, but if things go wrong, then you are stuck trying to contact a foreign site with little recourse top remedy. Use site at your own risk!

  chrys zangoulos, 18/09/2008
Made an order on the 2/9/08. On the 18th still no products. Kept saying it was in stock in customer services based in romania, and that I would receive confirmation of delivery, which never happened. Turned out it wasnt in stock.. No managers onsite, based in different office. Very poor customer service, poor communication, no delivery. Avoid at all costs as they cannot even tell when the item will be in stock or make a call to confirm. Headoffice based in france, but you never actually speak with this office and no-one ever calls you up. Called everyday from the 4th of september. The order included both a dishwasher and tumble dryer. Problems ordering bosch items from these guys. The worst service I have ever experienced.

  Dianne Fuller, 16/09/2008
DON'T EVEN GO THERE !!!!! Pixmania took my money for a washing machine on 19 August and a couple of days later was told that it would be in stock on 23 August and I would receive an email with 10 digit no for arranging delivery..... guess what .... NOTHING ... After 8 or 9 phone calls kept being told that it was in stock and would receive an email in couple of days ... guess what ... NOTHING .... I emailed them begging them to process my order - surely they would have the courtesy to email me back ... guess what ... NOTHING. It is now 16 September, I phoned them for the last time and they told me its DISCONTINUED!! Custome Service from this company is DISGUSTING!!!!!!!!!

  Luke Watson, 11/08/2008
Good service so no complaints in that area. I find Pixmania site is confusing and I spend 5+ hours a day looking at website for my employer.

  dave stocker, 25/07/2008
I ordered a washing machine, fridge freezer,large screen tv and tv stand, paid for them. was told all in stock 3 to 5 days delivery, recieved tv stand 5 days later, rang after 12 days the call center to be told everything out of stock and cant give me a date when there due in, in my opinion typical multi national company, take your money then you have a nightmare trying to get a refund from a call centre in lithuania,

  Richard Cheffings, 23/07/2008
Fantastic, ordered a Miele washing machine on Monday, delivery was organised for Wednesday. The delivery company rang me the night before with a delivery slot and also 30 mins before they arrived. They unpacked the unit and placed it close to its final position and took away the old unit. I don't think it gets more efficient than that. I would highly recommend this company.

  S Lewis, 22/07/2008
I bought a washer dryer which was delivered the next day. No problems, no complaints and they offered the best price by far.

  Harry Green, 03/05/2008
Good price, good service, no complants.

  susan stevens, 09/04/2008
no complaints apart from the fact that it is hard to find the discount code box on the pixmania site, I has to come back to white box deals to read the code help info before i could find it and by i went back to pixmania everything had timed out and i had to start again.

  Kim Roland, 28/03/2008
I Would have liked to see more information on the appliance specs. It is a good job white box deals had this or it would have been a no sale for Pixmania. Everything else was fine.

  Ainara Mateu, 18/03/2008
I use Pixmania website back home and am happy to find a company I am familiar with working here in the UK. Service seems as good as we get there and I'm hoping Pixmania does well here.

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